“Our mission is to excel and exceed the conventional expectations of an retirement residence. We are not a one-size-fits-all institution. We are a residence that acknowledges the individual, accommodates the unconventional, and provides exceptional attention to the details that define each person who resides under our care.” – Kathryn Kassner, CEO and Administrator.
The Bay Oaks team is comprised of experienced, dedicated professionals who are passionate about embodying the Bay Oaks motto: “It is a privilege to be of service.” Kathryn Kassner, CEO and Administrator has led the Bay Oaks team since 1998, General Manager James Wilson has held his position since 1999 and Senior CNA Sharon Lucas joined us in 1990. Approximately half of the staff has been with Bay Oaks for over a decade.